Chief Transformation Officer; Director, Global Business Services APAC
The GBS game has changed. Going beyond standardisation and centralisation, GBS centres themselves have to remain relevant to businesses in the digital environment. Taking the lead, Boston Scientific is undergoing a GBS transformation journey where they evolve towards a “Global Capability Centre” – but is it for everyone?
- Defining the concept of a "Global Capability Centre"
- Comprehending the rationale behind the strategic shift from GBS to GCC
- Integrating the critical pillars of technical workforce, processes and technology